Terms & Conditions
This facility is for serving members of the Armed Forces and their families, please note – ACCESS WILL BE REFUSED IF YOU ARE NOT IN POSSESSION OF A VALID MOD ID CARD
Dormitory Accommodation:
On arrival, you must hand in your completed room allocation form; the MGS will then issue your room keys. This is required under Health and Safety and Fire Standing orders.
1. Payment. Must be made by the date stipulated in our booking email and in any case within two weeks of your booking.
2. General. The accommodation is situated close to married quarters and all occupants are to behave in a socially responsible manner.
3. Arrival. On arrival at JSMTC, unit groups will be directed to the accommodation. All personnel are to be briefed by OIC on the layout of the camp, the location of the guardroom and layout of Nuffield Accommodation Wing and emergency exits and the location of Standing Orders for security and fire whilst using the Nuffield Accommodation Wing. (Copy on lower corridor notice board). The OIC of on-duty groups is to report to the RSM or 2IC JSMTC on the first working day of their stay.
4. Security/Fire. All persons within the JSMTC boundary are bound by, and must comply with, the security orders and instructions and the orders for fire safety applicable to JSMTC. Copies of the appropriate orders and instructions are displayed within the Nuffield accommodation and are to be read by all visitors. The muster point for emergencies is located in front of the main JSMTC building. The security of any item left in the accommodation is the responsibility of the owner.
5. Parking. Family room cars only are to be parked in the marked bays, any other vehicles are to be parked in the main JSMTC student’s car park located at the front of the main building. No vehicles are to be parked in the Nuffield accommodation courtyard.
6. Messing. JSMTC Indefatigable is not a ‘pay-as-you-dine’ site, feeding is in the cookhouse in the main building. Although numbers are required in the first instance to book dormitory accommodation, a definitive nominal role is required not less than 14 days prior to commencement of your stay to order meals. Failure to submit a nominal role will result in no feeding being available. It must be emphasised that you have a definitive obligation in respect of this and no responsibility whatsoever will be taken by Nuffield Management for food not being available due to the non-submission of a nominal role.
7. Dormitory Bedding. Only pillows are provided – please bring a pillow case and sleeping bag.
8. Unit/Personal AT No AT equipment is available from JSMTC sources for hire, loan or casual usage. Clearance and equipment are firmly the problem of visiting groups/individuals. Service personnel and MOD employees on duty are covered by MOD insurance. All others should ensure that they have sufficient personal insurance for the activity they are participating in.
9.BBQ’s. When using disposable BBQ’s, please ensure that they are raised off the grass.”
10. Smoking. The only smoking area is below the staff car park, smoking is not permitted in any building or any other camp area.
11.Pets. Pets are not allowed in the Dormitory Accommodation.
12. Departure. The requirement is that the accommodation be fit for use by the following group with the minimum of cleaning. Cases of damage will be acted upon and the bill forwarded to the OIC’s Chain of Command.
13. Refunds. See below. Applications for refunds are to be submitted with an operational order signed by the unit Commanding Officer.
Nuffield Centre Refund Policy (Dorm Rooms Only)
You will appreciate that the Nuffield Centre is an Armed Forces welfare facility and priority is, and will be given, to personnel post and prior to deployment. Your booking is conditional on this understanding. In the unlikely event that we do have to cancel your booking, we can assure you that we will give a complete refund and make every effort to provide suitable alternative dates.
Where you have cause to cancel your booking, the following cancellation policy will apply:
- Greater than 8 weeks’ notice – full refund
- 8 to 4 weeks’ notice attracts a 50% refund*
- Less than 4 weeks = no refund*
*Refunds for Dormitory Accommodation will only be given for operational reasons. Applications for refunds are to be submitted with an operational order signed by the Commanding Officer.
Family Accommodation:
1. Payment. Must be made by the date stipulated in our booking email and in any case within 6 weeks of your booking.
2. Arrival. Family rooms after 1500 hrs. On arrival at JSMTC you will be directed to the Accommodation. All visitors are to familiarise themselves with the following:
a. Layout of camp and location of guardroom, emergency exits.
b. Layout of the Nuffield Accommodation and the location of emergency exits.
c. The location of Standing Orders for security, fire and use of kitchens.
3. Behaviour. Occupants will be sharing the facilities with other families and their behaviour is to reflect this at all times. It must be emphasized that those who cannot behave will be required to leave.
4. Departure. All rooms must be vacated by 1000hrs on day of departure. The requirement is that the accommodation be left ready for the next family with the minimum of cleaning required.
5. Bedding. All bedding except cot bedding is supplied; please strip all bedding before departure.
6. Parking. Cars are only to be parked in the marked bays. Overspill vehicles are to be parked on the JSMTC main student car park. No vehicles are to be parked in the Nuffield accommodation courtyard or blocking the entrance to the courtyard.
7. Self-Catering. You will need to bring your own towels, cloths, washing up liquid etc. Hoovers, iron & board are available.
8. Pets. Pets are NOT allowed in the the Accommodation wings
9. Children. You are reminded that JSMTC Indefatigable is a military establishment and all children must be under supervision at all times.
10. Refunds. See below.
Use of the family accommodation kitchens.
Cooking appliances are to be switched off when not in use. If in doubt as to how to use the equipment, please seek advice.
Hand over and daily cleaning.
These facilities are provided and run for you on a ‘not for profit’ basis and we continually strive to improve them in a difficult economic climate. To try and keep costs down we do not have cleaners in every day and we ask you to assist by following a few simple rules for your own convenience and that of other guests:
a. Please do not leave the kitchen and communal areas dirty or untidy, wash up after your meals and remove any rubbish. Bin liners are provided and if kitchen waste bins are full please empty them outside in the skips provided that are located by the parking bays at the entrance to the Nuffield Accommodation.
b. Please ensure all sinks, shelves and drawers and floors are clean. Please do not expect someone else to clean up after you. If a cleaner is required to clean up after you, you will be invoiced for £70 + VAT.
c. Please report any faults to the Nuffield Manager in the Nuffield Office.
Campsite:
1. Payment. Must be made by the date stipulated in our booking email and in any case within 6 weeks of your booking.
2. Arrival. During normal working hours, on arrival at JSMTC, MGS will direct you to the campsite. All visitors will be advised of the following:
a. Layout of camp and location of guardroom and layout of Nuffield Block and emergency exits.
b. Other facilities within JSMTC.
c. The location of Standing Orders for security and fire.
3. A nominal role of those in the group staying at the campsite must be handed in to the guardroom on your arrival.
5. Behaviour. Occupants will be sharing the site with other families and their behaviour is to reflect this at all times. It must be emphasized that those who cannot behave will be required to leave
5 . Parking. Vehicles are only to be parked in the main JSMTC car park. Anyone driving/parking on the grass will be required to leave.
6. Smoking is only permitted in the designated smoking area.
7. Animals. Dogs are allowed on the campsite only on condition that they are kept on a lead at all times and any fouling is instantly cleared.
8 . Rubbish is to be sorted and tins, plastics and cardboard and placed in the re-cycling receptacles opposite the rear of the main building. Other rubbish is to be bagged and placed in the skip at the Sail Centre.
9. Refunds. See below.
Nuffield Centre Refund Policy (Family Rooms & Campsite Only)
You will appreciate that the Nuffield Centre is an Armed Forces welfare facility and priority is, and will be given, to personnel post and prior to deployment. Your booking is conditional on this understanding. In the unlikely event that we do have to cancel your booking, we can assure you that we will give a complete refund and make every effort to provide suitable alternative dates.
Where you have cause to cancel your booking, the following cancellation policy will apply:
- Greater than 4 weeks’ notice – full refund
- 4 to 2 weeks’ notice attracts a 50% refund**
- Less than 2 weeks = no refund**
- You should have adequate travel insurance to cover any “last minute” cancellations
**Refunds for Change to Family Rooms and Family Campsite Bookings Only will only be given for operational issues on receipt of a written report from the unit Commanding Officer.